Store Policies
The Unscripted Stationery works with multiple vendors in order to provide you with a wide variety of wonderful products. To that end, store policies are largely dictated by the vendors’ policies and may vary from vendor to vendor.
TURNAROUND TIME
Orders are printed and shipped within 12-14 business days. If an unforeseen circumstance causes an order to be delayed, Unscripted Stationery will be in close communication with the customer.
PROOFS
Proofs are available for an additional fee, which varies by vendor. If you have any concerns or questions at all regarding how the item will look based on the customization options you have chosen, then it is strongly encouraged that you to get a proof. Proofs are required for all non-English text. Once you approve the proof, Unscripted Stationery cannot be held responsible for any mistakes. Make sure to check everything very carefully!
COLORS
Due to disparities in the printing process, colors may vary slightly from the samples presented in the catalogs, as well as emailed proofs. Samples viewed in the catalogs or online WILL show variations due to the inconsistencies of recreating a likeness in each corresponding media.
CANCELED AND CHANGED ORDERS
Due to the personalized nature of the products, once you place your order, it is considered a commitment to proceed. Once an order is submitted, changes are possible, depending on where in the production process the order is. A fee may apply. In most cases, once an order is processed, it cannot be completely cancelled. If you cancel your order, you will be charged for the work that has been completed prior to cancellation.
SHIPPING
All orders are drop shipped directly to the customer. Please do not place an order if you are about to leave for a long vacation! Unscripted Stationery cannot accept shipments. Shipping rates are determined by the vendor and vary based on weight and the retail price of the order. If your order comes from multiple vendors, then you will be charged multiple shipping rates. Rush, 2-day and 3-day options are available. There is no international shipping at this time.
ERRORS
When your order arrives, examine it carefully. Please contact Unscripted Stationery about any issues for up to 7 days if you find any issues with your order. If the error is the fault of the vendor, it will be reprinted and shipped immediately. Errors made by the customer will be reprinted at a reduced rate, depending on the vendor (typically 25-50% off the original price, plus shipping).
RETURNS
Due to the fact that each item is custom made to your specifications, Unscripted Stationery cannot accept any returns.
TURNAROUND TIME
Orders are printed and shipped within 12-14 business days. If an unforeseen circumstance causes an order to be delayed, Unscripted Stationery will be in close communication with the customer.
PROOFS
Proofs are available for an additional fee, which varies by vendor. If you have any concerns or questions at all regarding how the item will look based on the customization options you have chosen, then it is strongly encouraged that you to get a proof. Proofs are required for all non-English text. Once you approve the proof, Unscripted Stationery cannot be held responsible for any mistakes. Make sure to check everything very carefully!
COLORS
Due to disparities in the printing process, colors may vary slightly from the samples presented in the catalogs, as well as emailed proofs. Samples viewed in the catalogs or online WILL show variations due to the inconsistencies of recreating a likeness in each corresponding media.
CANCELED AND CHANGED ORDERS
Due to the personalized nature of the products, once you place your order, it is considered a commitment to proceed. Once an order is submitted, changes are possible, depending on where in the production process the order is. A fee may apply. In most cases, once an order is processed, it cannot be completely cancelled. If you cancel your order, you will be charged for the work that has been completed prior to cancellation.
SHIPPING
All orders are drop shipped directly to the customer. Please do not place an order if you are about to leave for a long vacation! Unscripted Stationery cannot accept shipments. Shipping rates are determined by the vendor and vary based on weight and the retail price of the order. If your order comes from multiple vendors, then you will be charged multiple shipping rates. Rush, 2-day and 3-day options are available. There is no international shipping at this time.
ERRORS
When your order arrives, examine it carefully. Please contact Unscripted Stationery about any issues for up to 7 days if you find any issues with your order. If the error is the fault of the vendor, it will be reprinted and shipped immediately. Errors made by the customer will be reprinted at a reduced rate, depending on the vendor (typically 25-50% off the original price, plus shipping).
RETURNS
Due to the fact that each item is custom made to your specifications, Unscripted Stationery cannot accept any returns.